Emergency Voice
Communication Systems (EVCS)

Hands-free, compliant voice systems that support safe evacuation and protect vulnerable occupants during emergencies.

Emergency Voice Systems.

In an emergency, reliable two-way communication is vital especially for those in refuge areas or during staged evacuations. Emergency Voice Communication Systems (EVCS) enable clear, hands-free voice contact between occupants and control points, ensuring the safe and orderly movement of people during a fire or critical event.

EA-RS designs and installs EVCS that are fully compliant with BS 5839-9 and suitable for a wide range of environments including hospitals, care homes, shopping centres, transport hubs, and residential towers.

At EA-RS, we design water mist solutions for a range of applications from server rooms to listed heritage buildings. This ensuring that your assets and operations are protected with minimal disruption. Whether used standalone or alongside other systems, our designs meet the latest industry standards and offer an environmentally conscious alternative to conventional sprinklers.

Product Benefits

Supports Evacuation of Vulnerable Occupants

EVCS allows disabled individuals or mobility-impaired persons to alert building control or emergency services from designated refuge points, ensuring they are not left behind during evacuations.

Meets Legal and Fire Code Requirements

Required in buildings over a certain height or occupancy type, our systems ensure full compliance with BS5839-9, Disability Discrimination Act (DDA), and building safety legislation.

Built for Clarity and Reliability

Voice communication is crystal clear even in noisy environments, with anti-feedback and volume control. This then provides confidence during high-stress situations.

Modular and Scalable Design

From a single refuge point to complex multi-building estates, our systems grow with your site’s requirements and can integrate with fire alarms, PAVA, and building management systems.

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Product Features

Hands-Free Refuge Area Units

Tamper-proof, easy-to-use call points feature illuminated indicators, hands-free operation, and tactile buttons suitable for use in low-light or smoke-filled conditions.

Fire Telephone Panels for Staff and Firefighters

Separate handsets for emergency staff or fire services offer full-duplex communication with any refuge area or floor zone.

Secure Control Panel Interfaces

Central control locations include fault monitoring, call logs, and zone mapping, ensuring building managers or responders stay in control throughout the event.

Full Integration with Life Safety Systems

EVCS can integrate with fire alarms, PAVA, or evacuation alert systems providing a unified emergency communication infrastructure.

Product Datasheet

For more information and technical details on
this product, download our product datasheet.

Case Studies

Sheffield Children’s Hospital

Sheffield Children’s Hospital needed to replace multiple access control systems. EA-RS upgraded 139 doors to Paxton Net2, unifying databases into one centralised system across 12 sites. The outcome delivered improved security, scalability, cost savings, and zero disruption to care.

Midland Heart
Lighting Upgrade

Midland Heart needed an LED lighting upgrade tailored to residents’ needs. EA-RS delivered a Bluetooth PIR-controlled solution with custom settings to improve comfort, energy efficiency and sustainability. We overcame unique site challenges with a durable, cost-effective solution.

New Meaning
Foundation

New Meaning Foundation needed to transform an empty warehouse into a functional training and community space. EA-RS delivered full lighting, power, and emergency systems, creating workshops, kitchen, and accessible facilities to support young people’s skills development.

Related products

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Fire Detection & Alarms

Automatically trigger EVCS activation during an emergency

Fire Door
Inspection

Ensure door sets perform as required during emergencies.

Wet and Dry
Risers

Rapid emergency water supply for multistorey structures.

Accreditations

EA-RS Group delivers robust fire, security and compliance solutions backed by over 130+ leading accreditations, including LPS, BAFE and ISO standards. See below for our key accreditations across EA-RS Group.

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